Outlook Not Asking for Password on New Account: A Step-by-Step Guide to Fixing the Issue

Are you experiencing issues with Outlook not asking for your password when creating a new account? This problem can be frustrating, especially if you're trying to set up a new email account or switch between different accounts. In this article, we'll provide you with a step-by-step guide on how to fix the issue and get Outlook to ask for your password as expected.

The issue may arise due to the way Outlook handles authentication, specifically when it comes to web services like EWS (Exchange Web Services) and Autodiscover. To force Outlook to use a newer authentication method, you'll need to modify your registry settings. But don't worry; we've got you covered with this easy-to-follow guide.

For Windows 7 Users

1. Click the Start button and type 'regedit.exe' in the search box.

2. Press Enter to open the Registry Editor.

3. In the Registry Editor, navigate to the following key: `HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook`

For Windows 10, Windows 8.1, and Windows 8 Users

1. Press the Windows Key + R to open a Run dialog box.

2. Type 'regedit' in the command line and press Enter to open the Registry Editor.

3. In the Registry Editor, navigate to the following key: `HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook`

Modifying the Registry

Before making any changes to your registry settings, it's essential to back up the registry for restoration in case problems occur. To do this:

1. In the Registry Editor, right-click on the 'Outlook' key and select 'Export'.

2. Choose a location to save the backup file and give it a name.

3. Click 'Save' to create the backup.

Next, create the following registry key to force Outlook to use a newer authentication method:

1. Right-click on the 'Outlook' key and select 'New' > 'Key'.

2. Name the new key 'Authentication'.

3. Right-click on the 'Authentication' key and select 'New' > 'DWORD (32-bit) Value'.

4. Name the new value 'UseModernAuth'.

5. Double-click on the 'UseModernAuth' value and set its value to 1.

By following these simple steps, you should be able to fix the issue with Outlook not asking for your password when creating a new account. Remember to back up your registry before making any changes, and make sure to follow the instructions carefully to avoid any potential problems.

If you're still experiencing issues after modifying your registry settings, feel free to reach out to our support team for further assistance. We're here to help you get Outlook working smoothly again.

Outlook not asking for password on new account